Some items cannot be deleted. They were either moved or already deleted, or access was denied

Outlook Groupware Software Question

I have a user that is trying to delete a message in his inbox and cannot be deleted, moved, etc. He get the following error message:

Some items cannot be deleted. They were either moved or already deleted, or access was denied.

Default Text

Verified Answer?

The member who asked this question verified this comment provided the solution that solved their problem.

by:Posted on 2008-09-08 at 08:02:25ID: 22418056

Hello nmpts,

Are you suing Exchange or or local PST file.  If the latter, Create a new PST file. Open it as a personal folder.

Then drag all the emails and contacts addresses to the new PST file. Do not drag the bad one over. Make this personal folder the default PST file.

Hope this helps!

This content is available to Experts Exchange members

See the answer now
with your Free 30 Day Trial

Get unlimited access to solutions & experts

  • 4,169,477 solved questions
  • 3,805 articles & videos
  • 15,413 tech experts

Get Access Now

Need a customized answer?
Ask your question for one-on-one assistance. We will email you when an expert has commented on your question.

We will never share this with anyone.


Experts Exchange members save,
on average, 2.5 hours per week.

- 2014 EE Annual Survey


Warren Lee

Warren Lee has answered 17,212 questions on Experts Exchange and is an expert in Outlook, Web Browsers and MS Applications.

Contact Expert

People who viewed this question also found these questions helpful:

Related Articles

Related Videos

Related Questions

Experts Exchange powers the growth and success
of technology professionals worldwide.

  • Solve

    Experts Exchange is the tech professional’s trusted, on-demand resource for solving difficult problems, making informed decisions, and delivering excellent solutions.

  • Learn

    With unparalleled access to technical experts, verified real-world solutions, and diverse educational content, Experts Exchange enables personalized development of technology skills.

  • Network

    Experts Exchange gives you the professional exposure and valued relationships key to building the career you want.

Join the Network Today

See Plans and Pricing